FAQ

How much is shipping?

We offer free shipping on all products!

Do you ship internationally?

Yes, we ship to most countries.

How long will it take for my order to be delivered?

Please allow 2-3 business days for processing your order. After which, your order will be ready to ship out. It usually takes only 10-15 business days for shipping to the US and 15-20 business days for international shipping, depending on your location.

Help! There's a problem with my shipment!

If there's an issue with your package, please contact our Support Team. Please be sure to include your order and tracking numbers, a brief explanation of the problem, and any case or reference numbers you have started with the carrier.

Why didn't my order come together in one package?

We ship your orders from various international warehouses (US, Canada, China and Singapore). Our inventory is distributed over multiple fulfillment centers around the world in order to receive orders faster. That means orders containing multiple items may be shipped individually. You may receive an item before the next, but don't panic if you don't receive all of your items at once as the others are on the way! If you do not receive all your purchase within 8 weeks, please contact us to look into your shipment.

How do I track my package?

We will send you a tracking number as soon as your order ships. Simply visit the carrier's website and enter the tracking number to see the shipping status of your package at any time.

What is your refund policy?

Tech of Titans has a 30 day refund policy for all orders placed through TechofTitans.com. If for any reason you are not satisfied with your order, simply contact us for return instructions and a refund. Please note we can only accept returns that are unopened and unused.

What if I receive a damaged product?

We always try source for the best quality products for our customers. However, there are many factors that might have resulted your products to be damaged in the transit. If you received a defective/damaged item, please kindly contact us by sending an email to TechofTitansTeam@gmail.com, let us know your problem and please don't forget to attach photos/videos which can clearly show the issue.